{"id":3709,"date":"2020-09-22T20:31:29","date_gmt":"2020-09-22T20:31:29","guid":{"rendered":"https:\/\/lullula.ro\/?page_id=3709"},"modified":"2026-10-20T17:58:41","modified_gmt":"2026-10-20T14:58:41","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/lullula.ro\/es\/politica-de-retur\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"<p>Seg\u00fan la <a href=\"http:\/\/www.anpc.gov.ro\/anpcftp\/legislatie\/oug_34_140616.pdf\">OUG nr. 34\/2014<\/a> (la Ordenanza de Urgencia del Gobierno rumano n.\u00ba 34\/2014 sobre los derechos de los consumidores, que incorpora la Directiva europea 2011\/83\/UE), el consumidor tiene derecho a comunicar por escrito al comerciante que desiste de la compra, sin penalizaci\u00f3n alguna y sin necesidad de indicar el motivo. Por eso, tambi\u00e9n cuando nos compras un producto, tienes derecho a devolver el pedido completo o una parte de \u00e9l en un plazo de<strong> 14 d\u00edas naturales<\/strong> desde la fecha en que lo recibiste, sin tener que dar ninguna explicaci\u00f3n.<\/p>\n<p>Los productos deben devolverse en su embalaje original, con todos los accesorios, las etiquetas intactas, los documentos que los acompa\u00f1aban y una copia de la factura de compra. En una devoluci\u00f3n, solo corren de tu cuenta los <strong>gastos de env\u00edo<\/strong>.<\/p>\n<p>Te reembolsaremos el importe de los productos devueltos en tu cuenta en un plazo m\u00e1ximo de 14 d\u00edas desde la fecha en que nos comunicaste que desist\u00edas del pedido. Podemos retener el reembolso hasta haber recibido los productos o hasta que nos hagas llegar la prueba de que los has enviado.<\/p>\n<p>Para cualquier duda, estamos a tu disposici\u00f3n. Encontrar\u00e1s nuestra direcci\u00f3n y nuestros datos de contacto en la web.<\/p>\n<p>La pol\u00edtica de devoluciones forma parte de los <a href=\"https:\/\/lullula.ro\/termeni-si-conditii\/\">T\u00e9rminos y condiciones<\/a> que aceptas al realizar el pedido.<\/p>\n<\/p>\n<p><strong>Nuestros datos completos:<\/strong><br \/>\n&nbsp;<br \/>\n<strong>Lullula SRL<\/strong><br \/>\nCUI (n\u00famero de identificaci\u00f3n fiscal rumano): 49505154<br \/>\nRC (Registro Mercantil): J32\/181\/2024<br \/>\nDomicilio social: Jud. Sibiu, ora\u0219 Sibiu, str. Praga nr.9<br \/>\nemail: contact@lullula.ro<br \/>\ntel.: 0743 298 568<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Seg\u00fan la OUG nr. 34\/2014 (la Ordenanza de Urgencia del Gobierno rumano n.\u00ba 34\/2014 sobre los derechos de los consumidores, que incorpora la Directiva europea 2011\/83\/UE), el consumidor tiene derecho a comunicar por escrito al comerciante que desiste de la compra, sin penalizaci\u00f3n alguna y sin necesidad de indicar el motivo. Por eso, tambi\u00e9n cuando&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3709","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones - Lullula<\/title>\n<meta name=\"description\" content=\"Po\u021bi returna produsele \u00een 14 zile de la primire, f\u0103r\u0103 s\u0103 ne spui motivul. 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